These Terms of Service (“Terms”) constitute a binding agreement between you, whether as an individual or on behalf of an entity (“you”), and Justify Ltd (“Justify”, “we”, “us”, “our”). These Terms govern your access to and use of our platform at justify.app and its subdomains, and any related services or applications (collectively, the “Services”).
Justify provides influencer marketing intelligence, campaign management, brand measurement, creative testing, and related services. The Services are supplied to business users; if you register as a consumer, your statutory rights still apply.
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
We may modify these Terms at any time. We will provide at least 30 days’ notice of material changes via the email address associated with your account. Your continued use after the notice period constitutes acceptance.
All text, graphics, software, designs, logos, images, and other content available on the Services (“Site Content”) is owned or licensed by Justify and protected by intellectual property laws. Unless explicitly stated, Justify (or its licensors) retains all rights, title, and interest.
You retain all rights in data you upload to or create within the Services (“Customer Data”). You grant us a licence to process Customer Data solely to provide and improve the Services.
Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes. No other rights or licences are granted.
You agree not to reproduce, distribute, create derivative works of, publicly display, republish, download, store, or transmit any Site Content, except as facilitated by the functionality of the Services (e.g. data exports, report downloads) or with our prior written consent.
By using the Services, you represent and warrant that:
If any provided information is untrue or incomplete, we may suspend or terminate your account in accordance with Section 7.3.
You agree not to:
We may investigate suspected violations and take proportionate action, including reporting unlawful conduct to law enforcement.
Certain features use artificial intelligence to generate analysis, recommendations, scores, and content. You acknowledge that:
6.1 Your use of the Services is governed by our Privacy Policy, Cookie Policy, and Sub-Processors, which are incorporated into these Terms by reference.
6.2 We comply with the UK General Data Protection Regulation (UK GDPR) and related legislation. Where we transfer data outside the UK, we ensure appropriate safeguards are in place.
6.3 Where you act as a controller and we process personal data on your behalf, a Data Processing Agreement is available on request via our live chat to support your vendor onboarding.
We may monitor the Services for conduct that violates these Terms, and may remove or disable content or accounts at our discretion.
We may modify or discontinue features of the Services. Where a change materially reduces the functionality you have contracted for, we will provide reasonable prior notice.
We may suspend your account immediately where we reasonably believe you have materially breached these Terms. Where the breach is remediable, we will provide 14 days’ notice to cure. Either party may terminate for convenience on 30 days’ written notice.
Upon termination by either party, your data will remain available for export for 30 days, after which it will be deleted in accordance with our Privacy Policy.
8.1 The Services are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind as to operation, content, or results.
8.2 To the fullest extent permitted by law, Justify disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
8.3 Third-party content or links are provided for convenience only. We do not endorse or accept responsibility for third-party services or content.
8.4 Availability. We make commercially reasonable efforts to keep the Services available, excluding planned maintenance and events outside our reasonable control. Specific availability commitments, where given, are stated in a signed order form or DPA, not on this page.
8.5 Intellectual property indemnity. We will defend you against third-party claims alleging that your permitted use of the Services infringes the claimant’s intellectual property rights, and will indemnify you against damages finally awarded, provided you give us prompt notice and reasonable cooperation.
9.1 To the extent permitted by law, Justify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, even if advised of the possibility.
9.2 Our total liability for all claims arising from these Terms shall not exceed the greater of £10,000 or the fees you paid us in the previous 12 months. Customers may agree a different cap in a signed order form.
9.3 Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. Where these laws apply, some of the above may not apply to you.
10.1 We encourage you to contact us first via our live chat to resolve any disputes informally.
10.2 These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England.
If you purchase online as a consumer, you have 14 days to cancel unless you choose to access the Services immediately, in which case the cooling-off right is waived in accordance with applicable regulations.
Refund and cancellation policies are outlined at the time of purchase. Fees are generally non-refundable once charged, unless otherwise stated.
For questions about billing, fees, or refunds, contact us via our live chat.
Monthly plans renew every month; you can cancel from your account settings before the next billing date. Annual plans renew automatically; auto-renewal can be disabled from your account settings or by contacting us. The cancellation window applicable to your plan is shown at the time of purchase and in your account settings.
If you have questions or feedback about these Terms, contact us via our live chat or by writing to our registered address.
These Terms, our Privacy Policy, Cookie Policy, Sub-Processors page, and any additional policies posted on the Services constitute the entire agreement between you and Justify.
If any provision is deemed unlawful or unenforceable, it is severable and does not affect the remaining provisions.
Failure to enforce any right or provision shall not constitute a waiver.
We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, provided the assignee agrees to be bound by these Terms. You may not assign your rights without our prior written consent.
Section headings are for convenience only and have no legal effect.
Notices under these Terms will be sent to the email address associated with your account and are deemed received 24 hours after dispatch.
We are not liable for delay or failure caused by events beyond our reasonable control.
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.